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Shipment & delivery

GENERAL INFORMATION

We ship with with DHL that delivers via a local operator to the delivery point of your choice, DHL Express and UPS Express Home delivery.

You will receive a delivery confirmation email when your order is sent and if you have entered your telephone number when ordering, you will receive an SMS on arrival. .

BREXIT

Due to the uncertain circumstances with the UK Brexit and trade deal, the final price of your order is not displayed in our webshop.

- You may need to pay customs duty of 12% of your total order value.

- Our standard VAT is currently not included in our display price in the webshop, this cost (20%) will be paid by you when receiving your parcel. 

FREIGHT

Free economy shipping over 69 EUR. For orders under 69 EUR, a shipping fee of 5,9 EUR will be added.

DELIVERY TIME

DHL: Normal delivery is 3-7 working days within Europe. Free over 69 EUR. 

DHL Express: Express delivery with 1-2 working days within Europe, Price 6,9 EUR

UPS Express: Normal delivery is 1-2 working days within Europe, price 9,9 EUR

US Duty 

We ship duty-free to the USA for amounts not exceeding $800.

For purchases over $800 duties will be added upon delivery via DHL.

UNCOLLECTED PACKAGES

The package remains 14 days after the package arrives at your delivery point. We reserve the right to charge you EUR 30 for packages not collected to cover our costs.